Terms & Conditions

Last updated June 8, 2023

AGREEMENT TO OUR LEGAL TERMS
We are IVS Impex, operating under the brand name Artios Luxe ("Company," "we," "us," "our").

We operate the website http://www.artiosluxe.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

You can contact us by email at info@artiosluxe.com or by mail at Artios Luxe, 808, A Wing, The Capital, BKC, Bandra East, Mumbai 400051, Maharashtra, India.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and IVS Impex, doing business as Artios Luxe, concerning your access to and use of the Services. By accessing the Services, you acknowledge that you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES, AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

The Services are intended for users who are at least 13 years of age. All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Services. If you are a minor, you must have your parent or guardian read and agree to these Legal Terms before your use of the Services.
TABLE OF CONTENTS
1. OUR SERVICES
2. INTELLECTUAL PROPERTY RIGHTS
3. USER REPRESENTATIONS
4. USER REGISTRATION
5. PRODUCTS
6. PURCHASES AND PAYMENT
7. RETURN POLICY
8. PROHIBITED ACTIVITIES
9. USER GENERATED CONTRIBUTIONS
10. CONTRIBUTION LICENSE
11. SERVICES MANAGEMENT
12. PRIVACY POLICY
13. TERM AND TERMINATION
14. MODIFICATIONS AND INTERRUPTIONS
15. GOVERNING LAW
16. DISPUTE RESOLUTION
17. CORRECTIONS
18. DISCLAIMER
19. LIMITATIONS OF LIABILITY
20. INDEMNIFICATION
21. USER DATA
22. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
23. MISCELLANEOUS
24. CONTACT US
1. OUR SERVICES
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject IVS Impex, doing business as Artios Luxe ("Company," "we," "us," "our"), to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
2. INTELLECTUAL PROPERTY RIGHTS
Our intellectual property
IVS Impex, the owner of Artios Luxe brand, is the owner or the licensee of all intellectual property rights in the Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

The Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in India and around the world.

The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use only.
Your use of our Services
Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, IVS Impex grants you a non-exclusive, non-transferable, revocable license to:
  • access the Services; and
  • download or print a copy of any portion of the Content to which you have properly gained access,
solely for your personal, non-commercial use.

Except as set out in this section or elsewhere in these Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without the express prior written permission of IVS Impex.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in these Legal Terms, please address your request to: info@artiosluxe.com. If IVS Impex grants you permission to post, reproduce, or publicly display any part of the Services or Content, you must identify IVS Impex as the owner or licensor of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on the posted, reproduced, or displayed Content.

IVS Impex reserves all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of these Legal Terms, and your right to use the Services will terminate immediately.
Your submissions
Please review this section and the "PROHIBITED ACTIVITIES" section carefully before using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submissions. You agree that IVS Impex shall own these Submissions and be entitled to their unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

You are solely responsible for the content you post or upload. By submitting any content (referred to as "Submissions") through any part of the Services, you agree to the following:
  • You acknowledge that you have read and agree to abide by our "PROHIBITED ACTIVITIES" policy. You will not post, send, publish, upload, or transmit through the Services any illegal Submission, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading.
  • To the extent permitted by applicable law, you waive any moral rights associated with your Submissions.
  • You warrant that the Submissions you provide are either original content created by you or that you have obtained the necessary rights and licenses to submit such Submissions. Furthermore, you affirm that you have the full authority to grant IVS Impex the rights specified about your Submissions.
  • You also warrant and represent that your Submissions do not contain any confidential information.
  • You bear sole responsibility for your Submissions, and you agree to indemnify and reimburse IVS Impex for any losses incurred as a result of your violation of (a) this section, (b) any third party's intellectual property rights, or (c) applicable law.
3. USER REPRESENTATIONS
By using the Services, you represent and warrant that:
  • All registration information you submit will be true, accurate, current, and complete
  • You will maintain the accuracy of such information and promptly update it as necessary
  • You have the legal capacity and agree to comply with these Legal Terms
  • You are not under the age of 13
  • You are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Services
  • You will not access the Services through automated or non-human means, whether through a bot, script, or otherwise
  • You will not use the Services for any illegal or unauthorized purpose
  • Your use of the Services will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, IVS Impex has the right to suspend or terminate your account and refuse any current or future use of the Services (or any portion thereof).
4. USER REGISTRATION
To use the Services, you may be required to register an account. You agree to keep your password confidential and assume full responsibility for all activities that occur under your account. We reserve the right, at our sole discretion, to remove, reclaim, or change any username that we determine to be inappropriate, obscene, or objectionable.
5. PRODUCTS
We strive to provide accurate and detailed information about the products available on the Services, including colors, features, specifications, and details. However, we cannot guarantee that the colors, features, specifications, and details of the products will be entirely accurate, complete, reliable, current, or free of errors. Please note that the actual colors and details of the products may vary depending on your electronic display. All products are subject to availability, and we cannot guarantee their availability in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.
6. PURCHASES AND PAYMENT
We accept the following forms of payment:
  • Visa
  • Mastercard
  • American Express
  • Discover
By purchasing the Services, you agree to provide accurate and complete information for your account and payment. It is your responsibility to promptly update your account and payment information, including your email address, payment method, and payment card expiration date, to ensure the completion of your transactions and enable us to contact you when necessary. The price of your purchases will include any applicable sales tax as required by law. We may modify prices at any time. All payments must be made in INR.

By placing an order, you authorize us to charge your chosen payment provider for the total amount due, including the price of the purchased items and any applicable shipping fees. We reserve the right to correct any errors or mistakes in pricing, even after payment has been requested or received.

We reserve the right to refuse any order placed through the Services. In our sole discretion, we may limit or cancel the quantities of products purchased per person, per household, or order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We also reserve the right to reject orders we suspect to be placed by dealers, resellers, or distributors.
7. RETURN POLICY
All sales are final and no refund will be issued.
8. PROHIBITED ACTIVITIES
By accessing or using the Services provided by Artios Luxe, a brand of IVS Impex, you agree to utilize the Services solely for their intended purpose. The Services must not be used for any commercial endeavors unless specifically endorsed or approved by us.

As a user of the Services, you agree not to engage in the following activities:
  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without obtaining written permission from us.
  • Attempt to trick, defraud, or mislead us or other users, especially in any attempt to acquire sensitive account information such as user passwords.
  • Circumvent, disable, or interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any content or enforce limitations on the use of the Services and/or the content contained therein.
  • Disparage, tarnish, or cause harm, in our opinion, to us and/or the Services.
  • Utilize any information obtained from the Services to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Use the Services in a manner inconsistent with any applicable laws or regulations.
  • Engage in unauthorized framing or linking to the Services.
  • Upload or transmit (or attempt to upload or transmit) viruses, Trojan horses, or any other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that disrupts or interferes with any party's uninterrupted use and enjoyment of the Services, or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • Delete the copyright or other proprietary rights notice from any content.
  • Attempt to impersonate another user or person or use the username of another user.
  • Upload or transmit (or attempt to upload or transmit) any material that acts as a passive or active information collection or transmission mechanism, including, without limitation, clear graphics interchange formats ("gifs"), 1x1 pixels, web bugs, cookies, or any other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "PCM").
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
  • Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services or any portion of the Services.
  • Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or any other code.
  • Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
  • Except as may be the result of the standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services or use or launch any unauthorized script or other software.
  • Use a buying agent or purchasing agent to make purchases of the Services.
  • Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means to send unsolicited email or create user accounts by automated means or under pretenses.
  • Use the Services as part of any effort to compete with us or otherwise use the Services and/or the content for any revenue-generating endeavor or commercial enterprise.
    9. USER GENERATED CONTRIBUTIONS
    Artios Luxe, a brand of IVS Impex, does not currently provide users with the option to submit or post content. However, if we offer such functionality in the future, the following terms and conditions will apply:

    While using the Services, you may have the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials (referred to as "Contributions") to us or through the Services. Contributions may include but are not limited to, text, writings, videos, audio, photographs, graphics, comments, suggestions, personal information, or other materials. Please note that your Contributions may be visible to other users of the Services and may also be accessible through third-party websites. As a result, any Contributions you transmit may be handled by the Services' Privacy Policy. By creating or making available any Contributions, you represent and warrant that:
    • Your Contributions do not infringe upon the proprietary rights, including copyright, patent, trademark, trade secret, or moral rights, of any third party. You affirm that you are the creator and rightful owner of the Contributions or possess the necessary licenses, rights, consents, releases, and permissions to use and authorize us, the Services, and other users of the Services to use your Contributions as contemplated by the Services and these Terms and Conditions.
    • You have obtained written consent, release, and/or permission from each identifiable person featured in your Contributions to use their name or likeness, enabling the inclusion and use of your Contributions by the Services and these Terms and Conditions.
    • Your Contributions are accurate, truthful, and not misleading.
    • Your Contributions are not solicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or any other form of solicitation.
    • Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable according to our discretion.
    • Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
    • Your Contributions are not intended to harass, threaten, or promote violence against any individual or class of people in the legal sense of those terms.
    • Your Contributions do not violate any applicable laws, regulations, or rules.
    • Your Contributions do not violate the privacy or publicity rights of any third party.
    • Your Contributions do not involve or promote child pornography or any content intended to harm the health or well-being of minors.
    • Your Contributions do not include offensive comments related to race, national origin, gender, sexual preference, or physical handicap.
    • Your Contributions do not violate any provision of these Terms and Conditions, any applicable law or regulation, or link to material that violates them.
    Any use of the Services that violates the above conditions constitutes a breach of these Terms and Conditions, which may result in the termination or suspension of your rights to use the Services.
    10. CONTRIBUTION LICENSE
    You and the Services agree that, by providing any information or personal data, you grant us the right to access, store, process, and use that information by the Privacy Policy and your specified choices and settings.

    By submitting suggestions or other feedback regarding the Services, you agree that we may use and share such feedback for any purpose without providing compensation to you.

    We do not claim ownership of your Contributions. You retain full ownership of all your Contributions, including any intellectual property or proprietary rights associated with them. We are not responsible for any statements or representations made in your Contributions to the Services. You are solely liable for your Contributions, and you expressly release us from any liability and waive any legal action against us regarding your Contributions.
    11. SERVICES MANAGEMENT
    We reserve the right, but not the obligation, to:
    • Monitor the Services for violations of these Terms and Conditions.
    • Take appropriate legal action, at our sole discretion, against any user who violates the law or these Terms and Conditions, including reporting such users to law enforcement authorities.
    • Refuse or restrict access to your Contributions, or any portion thereof, at our sole discretion and without limitation.
    • Remove or disable any files and content, without notice or liability, that is excessively large or burdensome to our systems.
    • Manage the Services in a manner aimed at protecting our rights and property, as well as facilitating their proper functioning.
    12. PRIVACY POLICY
    At IVS Impex, the legal company behind Artios Luxe, we prioritize data privacy and security. We encourage you to review our Privacy Policy, which can be found at Privacy Policy. By using our Services, you agree to be bound by our Privacy Policy, which is incorporated into these Terms and Conditions. Please note that our Services are hosted in India. If you access our Services from a region with laws or requirements regarding the collection, use, or disclosure of personal data that differ from those in India, by continuing to use our Services, you consent to the transfer and processing of your data in the Indian region.
    13. TERM AND TERMINATION
    These Terms and Conditions shall remain in effect as long as you use our Services. We reserve the right, without notice or liability, to deny access to and use of our Services (including blocking certain IP addresses) to any individual for any reason or no reason. This includes, but is not limited to, situations where there is a breach of any representation, warranty, or covenant contained in these Terms and Conditions, or a violation of any applicable law or regulation. We may terminate your use or participation in our Services, delete your account, and remove any content or information you have posted at any time, at our sole discretion and without warning.

    If we terminate or suspend your account, you are prohibited from registering and creating a new account under your name, a false name, or the name of any third party, even if you are acting on behalf of that third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including pursuing civil, criminal, and injunctive remedies.
    14. MODIFICATIONS AND INTERRUPTIONS
    We reserve the right, at our sole discretion and without notice, to change, modify, or remove any content from our Services. We are not obligated to update any information on our Services. We also reserve the right to modify or discontinue all or part of our Services without notice at any time. We shall not be liable to you or any third party for any modifications, price changes, suspensions, or discontinuations of our Services.

    We cannot guarantee that our Services will be available at all times. We may experience hardware, software, or other technical issues, or need to perform maintenance, which may result in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify our Services at any time or for any reason without notice to you. You agree that we shall not be liable for any loss, damage, or inconvenience caused by your inability to access or use our Services during any downtime or discontinuance of our Services. Nothing in these Terms and Conditions shall obligate us to maintain and support our Services or provide any corrections, updates, or releases in connection therewith.
    15. GOVERNING LAW
    These Terms and Conditions shall be governed by and construed by the laws of India. Artios Luxe and yourself irrevocably consent to the exclusive jurisdiction of the courts of India to resolve any dispute that may arise in connection with these Terms and Conditions.
    16. DISPUTE RESOLUTION
    Informal Negotiations
    At IVS Impex, the legal company behind Artios Luxe, we believe in resolving any disputes or claims related to these Terms and Conditions (referred to as "Disputes") efficiently and cost-effectively. Before initiating arbitration, both Parties agree to engage in informal negotiations to attempt to resolve the Dispute amicably. The informal negotiations shall commence upon written notice from one Party to the other Party and shall continue for a minimum of 30 days.
    Binding Arbitration
    Any dispute arising out of or in connection with these Terms and Conditions, including any questions regarding its existence, validity, or termination, shall be referred to and finally resolved by the appropriate government entities or courts in India. The seat or legal place of handling the dispute shall be in India, and the proceedings shall be conducted by the laws of India.

    Please note that the specific government entities or courts responsible for handling the dispute will be determined based on the applicable laws and jurisdiction in India.
    Restrictions
    The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the maximum extent permitted by applicable law:
    • No arbitration shall be consolidated with any other proceeding
    • There shall be no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures
    • There shall be no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
    Exceptions to Informal Negotiations and Arbitration
    The Parties acknowledge that certain Disputes are not subject to the above provisions regarding informal negotiations and binding arbitration. These include:
    • Disputes seeking to enforce or protect the intellectual property rights of a Party
    • Disputes related to allegations of theft, piracy, invasion of privacy, or unauthorized use
    • Claims for injunctive relief. If any provision of this clause is found to be illegal or unenforceable, the Parties agree that such Dispute shall be decided by a court of competent jurisdiction listed above, and the Parties submit to the personal jurisdiction of that court.
    17. CORRECTIONS
    While we strive for accuracy, there may be instances where the information on our Services contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to update or change the information on our Services without prior notice.
    18. DISCLAIMER
    The Services provided by Artios Luxe, a brand of IVS Impex, are provided on an "as-is" and "as available" basis. By using our Services, you agree that your use is at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with our Services and your use thereof. This includes but is not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations about the accuracy or completeness of the content of our Services or the content of any websites or mobile applications linked to our Services. We assume no liability or responsibility for:
    • Errors, mistakes, or inaccuracies of content and materials
    • Personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our Services
    • Any unauthorized access to or use of our secure servers and/or any personal or financial information stored therein
    • Any interruption or cessation of transmission to or from our Services
    • Any bugs, viruses, trojan horses, or the like which may be transmitted to or through our Services by any third party
    • Any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via our Services. We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through our Services or any hyperlinked website, or any website or mobile application featured in any banner or other advertising. We will not be a party to or in any way be responsible for monitoring any transaction between you and any third-party providers of products or services. As with the purchase of any product or service, you should use your best judgment and exercise caution.
    19. LIMITATIONS OF LIABILITY
    IN NO EVENT SHALL IVS Impex, Artios Luxe, or any of our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Services, even if we have been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever and regardless of the form of the action will, at all times, be limited to the amount paid, if any, by you to us. Certain laws, including certain state laws in the United States and international laws, may not allow the limitation of liability or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you may have additional rights.
    20. INDEMNIFICATION
    You agree to defend, indemnify, and hold IVS Impex, Artios Luxe, our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, harmless from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of:
    • Your use of the Services
    • Any breach of these Terms and Conditions
    • Any breach of your representations and warranties outlined in these Terms and Conditions
    • Your violation of the rights of a third party, including but not limited to intellectual property rights
    • Any overt harmful act toward any other user of the Services with whom you connected via the Services. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.
    21. USER DATA
    We will maintain certain data that you transmit to the Services to manage the performance of the Services, as well as data relating to your use of the Services. Although we perform routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
    22. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
    By visiting the Services, sending us emails, and completing online forms, you consent to receive electronic communications from IVS Impex, Artios Luxe. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email, and on the Services satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction that require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
    23. MISCELLANEOUS
    These Terms and Conditions, together with any policies or operating rules posted by IVS Impex or Artios Luxe on the Services, constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not operate as a waiver of such right or provision. These Terms and Conditions operate to the fullest extent permissible by law. IVS Impex and Artios Luxe may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and Conditions and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms and Conditions or your use of the Services. You agree that these Terms and Conditions will not be construed against IVS Impex or Artios Luxe by having drafted them. You hereby waive any defenses you may have based on the electronic form of these Terms and Conditions and the lack of signing by the parties hereto to execute these Terms and Conditions.
    24. CONTACT US
    To resolve a complaint regarding the Services or to receive further information regarding the use of the Services, please contact us at:

    IVS Impex
    Artios Luxe
    Artios Luxe, 808, A Wing, The Capital, BKC, Bandra East, Mumbai 400051, Maharashtra, India
    Email: info@artiosluxe.com