SHIPPING INFORMATION
We offer free shipping in India on orders above INR 1500. However, orders under COD will be charged a flat rate of INR 150 additional. The orders cannot be shipped to PO boxes or military addresses, rural domestic addresses require one or more additional days to deliver. Orders requiring any customization will require additional time and will be shipped in 10 working days.
DELIVERY METHOD:
Orders shipped are delivered within 7-10 business days. In rare cases, a slight delay might be caused due to any govt. interventions or natural causes, etc.
SHIPPING CHARGES:
Standard shipping is calculated per the region where the order is to be delivered. We offer free shipping pan India on orders above INR 1500. However, orders under COD will be charged a flat rate of INR 150 additional.
PLEASE NOTE:
Orders delivered to remote areas might have an additional charge Orders to Jammu & Kashmir and North Eastern states might have additional charges and might take longer than usual to get delivered.
Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization.
Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by natural calamities and unavoidable circumstances.
We are unable to redirect orders once items have been dispatched. We make our best efforts to deliver each item in your order within 7 working days of your placing the order, inclusive of processing time.
However, in some cases, we may take longer, to ship the order as we may have to produce/procure it. While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
If you believe that the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, take a picture and a video and email it to us at info@artiosluxe.com mentioning your order reference number.
We shall try our best to ensure that a replacement delivery is made to you at the earliest.